Posted: Wednesday, February 7, 2018 1:56 PM
About Blue Cross
For more than 80 years, Blue Cross and Blue Shield of Minnesota has worked to improve the health of all Minnesotans. As a nonprofit organization, we have a long history of making a healthy difference in people's lives and of giving back to the communities we serve. In particular, our industry:leading commitment to veterans, service members and their families helped us to be named the first and only Beyond the Yellow Ribbon health plan company in Minnesota.
We make it easy for you to support veterans groups and other community organizations by providing 20 hours of volunteer paid time off each year - in addition to regular paid time off. The dedication of Blue Cross volunteers has earned us recognition for running one of the most successful corporate food drives in the state; donating nearly 1,500 volunteer hours at Habitat for Humanity worksites; and growing more than 750 pounds of fresh produce at our onsite Community Giving Gardens. Find your place at a company that cares about veterans, our employees, our members and our communities.
Description Summary 13;
This position is responsible for the coordination, administration and compliance of employer portal provisioning for Blue Cross clients and producers. This position is also responsible for coordinating Group Agent of Record changes within BCBS systems.
Employer Portal Provisioning Administration
:Assists with day:to:day operations for Blue Cross Clients and producers being provisioned for system access and entitlements on Employer Portals.
:Participates in cross functional work groups with sales leadership, legal and channel peers to identify needs of the agent and client community in regard to portal functionality and portal quality.
:Directs and coordinates assigned individual projects and related activities to ensure project is on schedule. Maintains adequate communication regarding status, risks, issues, and priorities with internal team and leadership.
:Contributes to the development and maintenance of policies, procedures, workflows, training programs, and departmental reports necessary to manage overall portal provisioning, provisioning productivity, portal processes, and compliance.
:Provides weekly reporting to track and evaluate status and performance of Portal Provisioning and Group Agent of Record changes for internal team and leadership.
:Involved in process change and redesign to implement improvements in departmental procedures.
:Collaborates with internal departments, vendors, and agents to advance employer portal provisioning ease of use, portal quality for agents and clients, and other programs/projects affecting the provisioning process.
Group Agent of Record (AOR) Administration
:Assists with the management of agent of record assignment process for group accounts. This includes all administrative duties of assigned agent of record contracts, change requests, and transfers, including structure and commission payments.
:Collaborates with the Service Fee department on the book of business transfers to update plan renewals.
:Bachelors Degree or 4 years of healthcare experience in lieu of degree.
:Ability to work with highly complex problems and bring to resolution.
:Manage reporting and tracking of identified problems.
:Strong organizational skills and time management skills.
:Demonstrated ability to shift priorities as current business demands required.
:Excellent written and verbal communications skills with the ability to present complex information clearly.
:Fundamental knowledge of health insurance regulations.
:Ability to work independently, to make sound business decisions and handle a variety of challenging responsibilities.
:Ability to analyze information, develop sound recommendations and present data in order to provide effective decision making.
:Ability to b
• Location: eagan, Minneapolis / St. paul
• Post ID: 29313507 minneapolis