Posted: Wednesday, February 7, 2018 11:21 PM
Work Area: Consulting and Professional Services
Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Job Overview: As a Configuration Services Consultant, you will be a technical resource and subject matter expert on Concur Travel and Expense. You will independently fulfill functional, technical, and project management roles in the support of Concur products. This role will require collaboration with team members to promote knowledge development and provide project:specific support and assistance.
:Lead complex technical and client related projects that are assigned moderate priority and risk.
:Consult with clients and partners to provide subject matter and technical expertise in areas including, configuration solution design, project management, and risk identification/mitigation.
:Ensure configuration inquiries are promptly addressed and solutions are completed accurately and on time.
:Collaborate with individual members of the team to provide guidance and assistance with delivering configuration solutions.
:Develop and document configuration best practices and contribute to team training and professional development efforts.
:Maintain a current and thorough understanding of Concur Travel and Expense.
:Attend Concur sponsored training programs and industry:related conferences as needed based on budget availability.
:Develop configuration procedures, and contribute to team training and development efforts.
:Complete other activities and duties as needed.
:Be aware of, and comply with, all corporate policies.
Education, Experience and Training required:
:2:3years in Consulting, Implementation, or related field with project management experience.
:1:2years of in depth client service experience supporting Concur solutions.
:Ability to pass a background check.
Job Specific Specialized Knowledge and Skills:
:Strong problem resolution skills with proven ability to engage and interact with internal teams to resolve client issues.
:Experience with software as a service is preferred.
:SQL programming ability, including tasks such as inserts, updates, deletes, and writing SQL queries is preferred.
:Effective verbal and written communication skills.
:Demonstrated ability to prioritize and manage workflow to meet deadlines.
:Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling of information requests.
:Excellent organizational and planning skills.
Critical Performance Competencies:
:Personal Professional Effectiveness
:Communication and Influence
:Planning and Organizing
:Process Management / Quality
:Decisiveness / Judgment
:Business Acumen/Strategic Business Perspective
:Displays passion for and responsibility to the customer
:Hires, develops and rewards great people
:Displays leadership through innovation in everything you do
:Displays a passion for what you do and a drive to improve
:Displays a relentless commitment to win
:Displays personal and corporate integrity
:Equal Opportunity Employer, M/F/D/V.
Physical and Cognitive or Mental Requirements:
Major job activities : physical requirements:
:Use of computer and keyboard for extended periods of time on most or all workdays
:Use of telephone : throughout the wo
• Location: Minneapolis / St. paul
• Post ID: 29298282 minneapolis