Sr. Talent Development Consultant (Technical Trainer/Instructor) - (minneapolis, minnesota)
Posted: Wednesday, February 7, 2018 9:03 PM
CenturyLink (NYSE:CTL) is a premier network solutions provider and trusted partner to our customers. As part of our recent acquisition of Level 3 Communications, our portfolio has expanded. More customers. More network. More locations. More opportunities for you. With a global presence in 60 countries, service to more than 350 metro areas domestically, and more than 200,000 miles of fiber; CenturyLink is going places. At CenturyLink, we believe in growth and innovation, for our customers and our employees. Discover how CenturyLink can expand your potential and take your career to new places if you're looking to join a company that celebrates diversity and creativity, with industry:leading benefits and commitment to employee advancement. We're committed to bringing great talent to our team to help us change the world. One network connection at a time.
Job Summary 13;
Technical Training is a team of training specialists working consultatively with the Global Operations Management and Product Development and Technology organizations.
Our commitment is to provide learning solutions that positively impact how our workforce operates. Technical Training uses a holistic approach to provide learning solutions. People who thrive in our area are self:starters with an inherent sense of urgency and a passion for helping others succeed and providing the right learning solutions to maximize employee performance. These Instructors are problem solvers who think fast and adapt quickly to change. Most importantly, they demonstrate outstanding critical thinking and communication skills.
This position will focus on delivering inside plant (ISP) and Outside Plant (OSP) technical training solutions for the North America Operations organization. Types of training could include TDM, Ethernet, SONET and DWDM systems Layer 1, 2 and 3, xDSL, Installation and Repair (I and R), and safety courses.
Job Description 13;
This Instructor provides a broad range of training from entry level to highly technical and contribute technical expertise to the development, evaluation, and implementation of new development projects.
:Creates a culture of safety and customer service focus in all training initiatives.
:Facilitates classroom, blended and virtual programs in support of current and evolving technologies.
:Maintains awareness of the CenturyLink technology roadmap to ensure readiness for new technology deployments and to be at the forefront of new and emerging technologies.
:Maintains a positive learning environment and hold students accountable while being in accordance with union contracts and HR policies.
:Evaluates effectiveness of training programs through formal and informal evaluation methods by reviewing team resources: including Level 1 feedback, facilitation observations, etc. and identifies, selects, or adapts training courses, tools, and/or training aides to intended audience.
:Develops relationships with assigned internal customers to establish ongoing consideration of training effectiveness and efficiency.
:Researches, analyzes, and recommends appropriate training programs. This may include making recommendations regarding modifications to the design of the material being provided.
:Develops and upgrades training labs to support developed curriculum and maximize hands on learning opportunities.
:Ensures materials for assigned courses remain updated and proactively initiates necessary modifications.
:Provides leadership and expertise to peer technical trainers in the delivery and facilitation of training activities.
:Interacts with management regarding the performance of participants, providing recommendations concerning areas of improvement and/or development opportunities.
:Provides coaching and counseling to help employees apply new skills and knowledge on the job
Must be comfortable with up to 70 travel or more.
• Location: Minneapolis / St. paul
• Post ID: 29448592 minneapolis